Shipping policy
SHIPPING POLICY
Last Updated: August 26, 2026
Thank you for shopping with apnacart.online. We aim to process and deliver your orders as quickly and safely as possible. Please review the following Shipping Policy before placing your order.
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ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on Sundays or public holidays.
During high-demand periods, sales, holidays, or unexpected circumstances, processing may take longer than usual.
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SHIPPING TIME
After your order has been processed and shipped, the estimated delivery time is generally:
5–10 business days
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
The estimated delivery time is not a guaranteed delivery date.
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SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping or promotional shipping rates on selected products or during specific promotional periods.
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ORDER TRACKING
If tracking information is available for your order, it will be provided through the email or contact information associated with your order.
You can use the tracking information to check the status of your shipment.
Please allow some time for tracking information to become active after your order has been shipped.
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DELIVERY DELAYS
Although we work with shipping providers to deliver orders on time, delays may occur due to:
• Weather conditions
• Public holidays
• Courier delays
• Incorrect or incomplete shipping information
• High order volumes
• Transportation problems
• Customs or regulatory procedures, where applicable
• Other circumstances beyond our reasonable control
We are not responsible for delays caused by the shipping carrier or circumstances beyond our control.
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INCORRECT SHIPPING ADDRESS
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you provide an incorrect or incomplete address, please contact us as soon as possible at:
We will try to assist you if the order has not yet been shipped.
Once an order has been shipped, we may not be able to change the delivery address.
Additional shipping charges may apply if an order needs to be reshipped due to an incorrect address provided by the customer.
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LOST OR DAMAGED PACKAGES
If your package appears to be lost, damaged, or delivered incorrectly, please contact us at:
Please provide your order number and any relevant information or photographs.
We will work with the shipping provider to investigate the issue and determine the appropriate solution.
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WRONG OR MISSING PRODUCTS
If you receive an incorrect product or an item is missing from your order, please contact us within 7 days of delivery.
Please provide:
• Your order number
• Your name
• Details of the issue
• Clear photographs or videos, where applicable
We will review the issue and provide further instructions.
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MULTIPLE PRODUCTS IN ONE ORDER
If your order contains multiple products, they may be shipped separately depending on product availability, fulfillment location, or shipping arrangements.
You may receive separate packages and tracking information for the same order.
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INTERNATIONAL SHIPPING
If international shipping is offered, delivery times and charges may vary depending on the destination.
Customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country, where applicable.
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DELIVERY ADDRESS
We currently ship orders to the locations available at checkout.
If your location is not available during checkout, we may not be able to ship the product to that location.
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CONTACT US
If you have any questions regarding your order or our Shipping Policy, please contact us:
Store: apnacart.online
Email: apnacartonline.00@gmail.com
We will do our best to assist you with your order.